Admin | 04 December 2025
This guide breaks down the Cotgin CRM price in India for 2025 and shows what you get for the money. You’ll see plan details, features, extra costs, pros, drawbacks, and who the CRM is best suited for. Perfect if you want a clear view before signing up.
You're searching for a customer-relationship-management platform and landed on Cotgin CRM? In this article, we put together the key question: "what is Cotgin CRM pricing in India (2025)—and is it worth it?" We'll examine price figures, what you receive for such prices, and whether it offers value to Indian enterprises.
We'll get to the numbers in a moment: Cotgin CRM is a cloud CRM for any business size, specifically designed for India. It's meant to enable you to manage contacts, leads, sales pipelines, customer service, invoicing, dashboards, etc. Because it's available in the local market and incurs a subscription cost, a lot of Indian SMEs see it as a viable choice.
Let's now look at what the vendor offers on pricing.
Going by Cotgin's website, the below is a rundown of their quoted price for India.
Lowest price: ₹ 99 per user (or per month?) – their website puts it as "₹ 99".
They have "Billed Monthly" and "Billed Yearly" with yearly billing discounts ("Save up to 10 %").
Extra features (such as extra file storage) incur, e.g., "₹ 15/month for 5 GB" storage.
They're also priced against "Other CRM" at ₹ 3,200, so Cotgin is being marketed as a lot cheaper.
No lock-in anywhere, no credit card merely to begin.
Note: Other review sites state "Pricing – Contact vendor", i.e., actual detailed levels can differ by number of users/features.
Not only how much—what functionality and support do you receive? Here's what Cotgin says you receive — and thus presumably what value you can expect.
Basic features provided
From their printed list:
They put "Additional file storage (for org.) – ₹15/month for 5 GB" in the pricing table.
Multi-currency, multi-user, etc. are part of the core modules (at least in the basic plan).
Support & Trial
They highlight "no credit card needed" and a free trial / free support feature.
They state a zero lock-in period (month-to-month), which is something flexible.
Is It Worth It for Indian Businesses?
With price and features on the plate, the million-dollar question is: does your business get worth for money? Here are the things to bear in mind, pluses and potential downsides.
The Positives
1. Extremely low cost of entry. At ₹ 99 (if authentic) it is extremely low compared to the majority of CRMs. This would encourage even small groups to give it a try or avail themselves of the basic CRM capabilities.
2. Feature-laden for the price. With core modules, customisation, multi-currency, analytics, and storage included in the package, you pay for a fairly feature-rich CRM and not an express edition.
3. Plain language. Not committing for the long term allows you to try things out and opt-out if it does not work — lower risk.
4. Indian market suitability & proximity. As the vendor is India-based, you can take advantage of local support, local currency, and understanding of the Indian business environment (GST, multi-currency, and time zones) that most CRMs from outside of India might not be able to get used to.
5. Scalability: The vendor asserts that the system is appropriate for SMEs as well as large enterprises and for verticals such as pharma, real estate, and logistics.
The Caveats
1. Ambiguity in pricing tiers. The ₹ 99 figure is very low and likely refers to a very basic plan or per user. It’s unclear how many users or features are included. The “Other CRM ₹ 3200” comparison may indicate more advanced features cost much more. You’ll need to verify exactly what you’re getting for ₹ 99.
2. Overage storage / Cost of scalability. Extra file storage is billed as an add-on (₹ 15/month for 5 GB) so the more you use, the more you pay. Also team growth will get you to scale up.
3. Limited features? Most often in low price tiers, flagship features (e.g., large-team user management, integration, deep analytics) will be limited. Vendor site doesn't completely define "tiers" with precise feature-limits.
4. Support & ecosystem might vary. Less expensive is wonderful, yet support quality, onboarding, custom integrations might be more primitive compared to large international CRMs. You'll need to unearth levels of service.
5. Hidden cost & lock-in. No lock-in, but if you invest time in importing data and configuring the platform, you're still paying down the line in a migration. Make data export/import not billable as well.
When it Makes Sense (and When It Might Not)
When it makes sense?
You're an Indian small or mid-size business seeking CRM that offers Indian context support (multi-user, multi-sector, currency, GST) at a low cost.
You wish to pilot CRM use at low investment.
You require good features (lead management, sales pipeline, analytics) in the lower end of enterprise CRMs.
You are in real estate, recruitment, and logistics companies, where a customised Indian-market CRM would be more beneficial.
You require a basic monthly plan with no lock-in commitments.
You have an organisation with several hundred users, complex requirements, and several integrations (ERP, e-commerce, marketing stack) — you will likely outgrow it.
You have premium global business-level support, custom APIs, massive storage, and massive teams — then cost and complexity can escalate.
You require very high-end CRM functionality such as AI support, very high marketing automation, a very large user base and global support regions — larger CRMs can result in.
The ₹ 99 plan will likely be too bare-bones for what you require — so you'll likely upgrade levels, sacrificing cost savings for suboptimal.
Optimizing Cotgin CRM Pricing India
Make them demonstrate what ₹ 99 entails: users, modules, storage, and integrations.
Look into incremental costs: storage, more users, specialty modules, and add-ons.
Trial phase: Employ the trial period to try your real workflow (leads, invoices, analytics) and make sure that it's a good fit.
Scale planning: If expanding, inquire about next-level pricing, and how moving across tiers or migration is simple.
Support & onboarding: Make sure you're made aware of guidance/training so your team gets the most out of the CRM (under-utilization wastes value).
Data export/import: Watch how simple it is to export your data or bail out if need be — you do not need vendor lock-in.
Integration requirements: Watch whether you require integrations (email, ERP, payment gateway) and whether they are covered free of cost or there is some charge.
Local compatibility: You are in India, so check for multi-currency, GST, local time zones, and local support—all supposedly supported by Cotgin.
Compare to others: Make low cost a benchmark but compare features & support to others at your price point.
Short answer: Yes, Cotgin CRM is definitely worth it for most Indian businesses — especially small- to medium-sized enterprises that require an affordable CRM with good features and flexibility. The introductory price is competitive, the feature set is value for money, and the India local integration is an added bonus.
As mentioned, the "worth it" mainly depends on your individual needs:
If you have very few users, a lead pipeline at a fundamental level, and simple analytics, then the low-cost plan probably is great value.
But if you require fast growth, deep integrations, complex automations, or roll-out internationally, then watch very closely where the cost and feature-gap pivot. Then the lowest cost might be only a starting point and value will be a function of how your business develops with it.
For India in 2025, the key word to keep in mind is "Cotgin CRM pricing "India"—when comparing/negotiating, always mention the local INR price, local support, and local features. Best value is when you get the plan that exactly suits your size and not pay extra for features you never utilise.
If that is what you would prefer, I can get a comparison table of Cotgin CRM vs. 3 other CRMs in India (price + features) to assist your decision-making process — would that be helpful?
